Policy

  1. privacy policy

    This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. Data that we collect We may collect various pieces of information if you seek to place an order for a product with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details. We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault. Other uses of your Personal Information We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address. We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification. We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally. Competitions For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition. Third Parties and Links We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy. Cookies The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to https://www.allaboutcookies.org or to find out about removing them from your browser, go to https://www.allaboutcookies.org/manage-cookies/index.html. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Security We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. Your rights If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.


  2. RETURN AND REFUND POLICY

    Our customer service policies are simple, straightforward and transparent and are drafted keeping your best interests in mind. If by any reason, you wish to part with a product you bought frommylaptops.pk or are unhappy with the quality of the product, you can always send it back to us for replacement with any other item. We promise we will not quibble, argue or frame excuses. It is your right and we respect it. By doing this, we also ensure that our main motto of a memorable shopping experience remains intact. Though we are always working hard to match your expectations and deliver you quality products, on time, but still, in case, you have decided that you want a replacement, we are ready to help you out. In case of the following scenarios you are liable to get a replacement without any deduction: We have shipped a wrong product that is not matching with your order or there is a manufacturing defect in the product ordered by you: You have 30 days (from the date you receive the parcel) to make up your mind and intimate us that you wish to exchange the product. You can do so by dropping in an Email to mylaptops.pk or call at 03332831231 stating your order id You have to send us the parcel within seven days of its receipt through courier. Courier for sending back the product will be borne by customer. Some Do’s and Don’ts: Items must be unused and undamaged and must be in their original purchase condition. You need to send us the following: Original Product Packaging, Manufacturer's Containers, Documentation, Warranty Cards, Manuals, and all accessories. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. For Customer Support Related write to: [email protected] Call us at : 03332831231


  3. TERMS AND CONDITIONS

    Welcome to mylaptops.pk! If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our privacy policy, govern mylaptops.pk relationship with you in relation to this website. If you do not agree with any part of the website, please do not access this site. By registering on our website you agree to the following: You will provide true, accurate, current and complete information about yourself as prompted by mylaptops.pk registration form (the "Registration Data") Your store name shall not include the word "mylaptops.pk " mylaptops.pk may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person's authority to act on your behalf. You agree to provide any information and/or documentation to mylaptops.pk upon such requests. You acknowledge and agree that if you do not, mylaptops.pk without liability may limit, suspend or withdraw your access to the Site and/or your membership of the Site. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time. The use of this website is subject to the following terms of use: The content of the pages of this website is for solely for the purpose of providing product information. It is subject to change without notice. Trademarks: All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. mylaptops.pk and related logos, and other words and logos on the site are either unregistered trademarks or registered trademarks of mylaptops.pk and are protected by international trademark and other intellectual property rights and laws. mylaptops.pk trademarks may not be used in connection with any product or service that is not mylaptops.pk nor in any manner that disparages or discredits mylaptops.pk . All other trademarks not owned by mylaptops.pk that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by mylaptops.pk . Copyright: All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of eithermylaptops.pk , its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of mylaptops.pk and is protected by copyright, trademarks, patents or other intellectual property rights and laws. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. Our website:Your use of this website and any dispute arising out of such use of the website is subject to the laws of Pakistan. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Privacy: All the information provided the buyers and sellers are strictly confidential in accordance with the applicable laws and regulations of Pakistan. Your Information: You grant mylaptops.pk a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to use any information or material, personal or otherwise, that you provide to us or other users of the Site and/or post on the Site in the registration, bidding, buying, listing or selling process, in the feedback area or through any e-mail or by way of any other feature or use of the Site (the "Information") for the purposes of operating and promoting the Site in accordance with this User Agreement and the Privacy Policy . You are solely responsible for the Information, and we act as a passive conduit for your online distribution and publication of the Information. Taxes: You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the site and you agree to bear any and all applicable taxes as per prevailing law. Loss: We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the site. Warranty & Return:Check our policy Refund policy:In case there are no options for replacement, your money will be refunded within 10 days if deposited by bank, and within 5 days for Easypaisa, or credit/debit cards transactions. Pricing: All prices are listed in Pakistani Rupees and are inclusive of GST, and are listed on the site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Availability and Order Processing:all the items present on the site are available. As we process your order, in case of any mishap you will be informed by e-mail or SMS if any products you order turn out to be unavailable. In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. Waiver: You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions. Licensing:Content provided on this site is solely for informational purposes. This site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. Electronic Communications: You agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.mylaptops.pk requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email. Fees and Services: mylaptops.pk is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online platform allowing for the sale and purchase of items between end-user sellers and buyers. Membership on the Site is free. mylaptops.pk does not charge any fee for browsing, bidding and buying listed items on the Site. mylaptops.pk charges transaction fees to all sellers when their item is successfully sold on the Site, listing fees for classifieds and special listing fees to sellers who use the special listing feature for listing their items. Sellers must pay all fees due and payable to mylaptops.pk after a successful sale and in the case that a buyer does not complete the transaction, the seller may seek a refund of the relevant transaction fees from mylaptops.pk by submitting an online no-sale claim. Before you list an item for sale through the Site, we request you to review the fees that you will be charged based on our Fees & Credit Policy which we may amend from time to time with immediate effect by posting the changes on the Site. mylaptops.pk may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site. Unless otherwise stated, all fees shall be quoted in your country's currency. You must pay all fees payable to mylaptops.pk (and any applicable taxes or charges) within 30 days of the date of any invoice to you frommylaptops.pk with a valid payment method as set out in our Fees & Credit Policy. In case of non-payment of fees and/or any applicable taxes and charges by you to mylaptops.pk , without prejudice to any other rights and remedies of mylaptops.pk under this User Agreement or at law, mylaptops.pk without liability reserves the right to: Issue you with a warning regarding the non-payment in question. Temporarily or indefinitely suspend, limit or withdraw your access to the Site and/or your membership, if you fail to make the outstanding payment within 7 calendar days of mylaptops.pk issuing a warning to you. mylaptops.pk also reserves the right to take any necessary steps including legal action in case of non-payment of fees by you to mylaptops.pk Invoice you for a fixed late payment fee (as set out in our Fees and Credit Policy from time to time). Take any steps mylaptops.pk considers necessary including without limitation legal action for recovery of the outstanding fees and/or any applicable taxes and charges. Undeliverable Items: mylaptops.pk and its affiliates shall have the right to discard, destroy, liquidate or auction and as it may deem appropriate any of the Sellers goods/Items within sixty (60) days after receipt by the Courier Company in the event of those goods/Items are being returned/undelivered from the Customers for any reason, provided that the Seller has been notified of the said return of the Items/Goods by email to his email address provided by the Seller and in the event that the Seller did not arrange for the pickup of the these returned items/goods . This clause shall be considered as an explicit authorization to mylaptops.pk to destroy and/or liquated any of the items/goods mentioned above and shall be without any objection from the Sellers and without any liability to mylaptops.pk . Furthermore, mylaptops.pk is also authorized to deduct any fees or costs that might be incurred through the disposition and/or liquidation of the above which shall be claimed and/or deducted from the account of the Seller. Abusing mylaptops.pk : Please report problems of any kind or violations of this User Agreement to mylaptops.pk . If you believe that your intellectual property rights have been violated, please notify mylaptops.pk . Without prejudice to any other rights and remedies of mylaptops.pk under this User Agreement or at law, mylaptops.pk may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also mylaptops.pk can choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies. While using the Site, you will not: post Information or content or list items in an inappropriate category or areas on our Site; post items you do not have a right to link to or include; ● post items that are concurrently listed for sale on a website other than the Site; ● post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libellous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment; post comments, questions or answers that are not factual in nature including without limitation make any racist comments, use profanity, abuse another user, disrespect another's culture or make any other derogatory or inappropriate comments; ● post counterfeit or stolen items; ● post Information or items which infringe any third party's intellectual property rights, other proprietary rights or right to privacy; ● post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent; ● post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest; ● post any Information or content or list items which may (in our sole discretion) be considered culturally or religiously offensive in any way; ● post any Information or content or list items which (in our sole discretion) may not be considered to be in compliance with general Islamic Shariah law, rules, morals, values, ethics and traditions; ● post Information or content or list items which may (in our sole discretion) threaten national security; ● post Information or content or list items which may (in our sole discretion) constitute or be considered to promote gambling; ● use "keyword spamming" in listing items for sale (when you place brand names or other inappropriate keywords in a title or description for the purpose of gaining attention or diverting members to a listing); ● fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description or related matters after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity; ● fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity; ● attempt to conclude transactions relating to an auction or offer for sale on the Site (including by cancelling an auction or offer of sale) outside of the Site; use contacts made by buying or selling on the Site to solicit (including by email or otherwise) sales on other items directly and/or from another website; ● claim an item was not sold when in mylaptops.pk sole discretion the item was sold in accordance with this User Agreement and the Site's policies; in case of purchase of/placing a successful bid for an artwork which is marked as "non-exportable" on the Site you agree that the artwork shall not be exported out of the United Arab Emirates or otherwise dealt in any such manner which shall be in contravention of any applicable laws and regulations for the time being in force; ● manipulate or attempt to manipulate the Site in any way including the prices of any item or services on the Site (either alone or in conjunction with other users); ● circumvent or manipulate our fee structure, the billing process, or fees owed to mylaptops.pk ; ● take any action that may undermine the Site's feedback and ratings systems (including but not limited to the display, import or export of feedback information off the Site or use of such information for purposes unrelated to mylaptops.pk ); ● transfer your Site account (including feedback) and username to another party without our consent; ● distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes; ● distribute viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming technologies that may harm the Site, or the interests or property of the Site's users; ● create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; ● take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; ● interfere or attempt to interfere with the proper working of the Site; attempt to take over another user's account or carry out any hacking or phishing of the Site or user accounts and related features; ● export or re-export any Site tools except in compliance with the export control laws of any relevant jurisdictions; ● copy, modify, or distribute any content from the Site or otherwise infringe ● the Site's copyright material and/or trademarks in any way; ● violate any laws, rules, regulations, guidelines, third party rights or our policies; ● abuse mylaptops.pk Shipping Policy , MyWallet Policy , Listing Policy , or any of mylaptops.pk other policies or terms and conditions posted on the Site from time to time; ● directly or indirectly, offer, attempt to offer, trade in, attempt to trade in, or include descriptions or links to any of the following items: securities, including shares, bonds, debentures, or any other financial instruments or assets of any description; ● living or dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth, musk, eggs, nests, other animal products of any description the sale and purchase of which is prevented or restricted in any manner by applicable laws; weapons of any description; ● liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances; antiquities and art treasures as defined in applicable laws pertaining to antiquities and national treasures; ● used cellular phone SIM Cards, except if the transaction is in accordance with the local operators' rules pertaining to transfer of ownership of the same; items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm another Site user's interest or health; any items identical to other items you have up for auction but which are priced lower than your other items' price, the reserve price of such other item / minimum bid amount; ● fresh food; You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe cases may also result in legal action: Refusal to comply with the Terms and Conditions described herein or any other guidelines and policies related to the use of the site as available on the site at all times. ● Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity. ● Use the site for illegal purposes. ● Attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services. ● Interfere with another’s utilization and enjoyment of the site. ● Post, promote or transmit through the site any prohibited materials as deemed illegal by The People's Republic of Pakistan. ● Use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the site’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the site and use the site other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws. Platform for Communication The Site is only a platform for communication whereby users may meet and interact with one another for the purpose of the sale and purchase of items. mylaptops.pk does not buy or sell items. mylaptops.pk is not and cannot be a party to or control in any manner any transaction between two users of the Site and cannot guarantee that a buyer or seller will complete a transaction or accept the return of an item or provide any refund for the same. You will not hold mylaptops.pk responsible for other users' content, actions, or inactions, or items or Information they list or post. In particular: mylaptops.pk is not responsible for any non-performance or breach of any contract entered into between users and does not transfer legal ownership of items from the seller to the buyer. The contract for sale of any item shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over any item vest with mylaptops.pk nor shall mylaptops.pk have any obligations or liabilities in respect of such item or the contract between the buyer and seller. ● mylaptops.pk is not responsible for unsatisfactory or delayed performance, losses, damages or delays as a result of items which are unavailable. ● mylaptops.pk is not required to mediate or resolve any dispute or disagreement between users. ● mylaptops.pk has no control over and does not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users' content or listings, the ability of sellers to sell items, or the ability of buyers to pay for items. ● mylaptops.pk does not make any representation or warranty as to the attributes (including but not limited to quality, worth or marketability) of the items proposed to be sold or purchased on the Site. In particular, mylaptops.pk does not implicitly or explicitly support or endorse the sale or purchase of any items on the Site, nor is mylaptops.pk a supplier or manufacturer of any items sold by users or purchased by users. ● mylaptops.pk does not make any representation or warranty as to the attributes (including but not limited to legal title, creditworthiness, or identity) of any of its users. ● The Site may include links to third party websites that are controlled by and maintained by others. mylaptops.pk cannot accept any responsibility for the materials or offers for goods or services featured on such websites and any link to such websites is not an endorsement of such websites or a warranty that such websites will be free of viruses or other such items of a destructive nature and you acknowledge and agree that mylaptops.pk is not responsible for the content or availability of any such sites. However you acknowledge and agree that you may not include links in any user-posted content on the Site. ● Users shall independently agree upon the manner and terms and conditions of delivery, payment, and insurance as between each other and mylaptops.pk holds no responsibility in respect of such arrangements. ● mylaptops.pk accepts no liability for any errors or omissions, whether on behalf of itself or third parties. ● mylaptops.pk excludes all implied warranties, terms and conditions and is not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising directly or indirectly, out of your use of or your inability to use the Site. ● You release and indemnify mylaptops.pk and/or any of its officers and representatives in respect of any claim, demand, dispute, cost, damage, liability or other consequence (direct or indirect) of any of the actions of the users of the Site and you specifically waive any claims that you may have in this behalf under any applicable law. Limitation of Liabilities To the extent permitted by law, mylaptops.pk , its officers, employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this User Agreement (however arising, including negligence or otherwise and whether or not mylaptops.pk has been advised of the possibility of such losses or damages). If you are dissatisfied with the Site or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Site and its services as a result of your negligent act or omission would result in irreparable injury to mylaptops.pk and mylaptops.pk shall treat any such unauthorized use as subject to the terms and conditions of this User Agreement. Indemnity You agree to indemnify and hold mylaptops.pk and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party. Relationship and Notice None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and mylaptops.pk and you shall have no authority to bind mylaptops.pk in any manner whatsoever. Except as explicitly stated otherwise, any notices to mylaptops.pk from you shall be given by you by email to mylaptops.pk at [email protected] with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by mylaptops.pk by return email. Any notices to you from mylaptops.pk shall be given by notices posted on the Site or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing. Disputes If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) ("Dispute") arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute. In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules ("Rules") are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of mylaptops.pk to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and mylaptops.pk shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so. Transfer of Rights and Obligations You hereby grant mylaptops.pk the right to, and irrevocably acknowledge and agree that mylaptops.pk may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement.mylaptops.pk agrees to use all reasonable endeavours to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of mylaptops.pk , transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of mylaptops.pk . General If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and mylaptops.pk with respect to the subject matter hereof. No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail. Governing Law This User Agreement is governed by, and construed in accordance with, pakistan law. This clause will survive any expiry or cancellation of this User Agreement for any reason.


  4. SHIPPING POLICY

    SHIPPING POLICY Ordering from Mylaptops.pk is actually pretty easy! All you will need to do is to follow three simple steps: Browse for the product you are looking for. 2. Fill the order form on the top right of each page. (An order number will be sent to you via email) 3. Our friendly customer support team will contact you for order confirmation 4. Post confirmations you will get the delivery of your desired product in a few days Do you have any physical outlets where I can buy your products? Currently, Mylaptops.pk is exclusively an online store. This gives us the advantage of adding new merchandise to our inventory quickly and easily. You can sign up for our online newsletter so you will be able to receive the latest news and updates about Mylaptops.pk, including any promos and sales we are offering. Do you allow exchanges in case the item I get is wrong or defective? Mylaptops.pk offers exchanges in cases the product is wrong or defective (we have a 7day return policy in place to ensure that all expectations are met). Please visit https://alifonline.pk/policies/privacy-policy for complete details. How is the quality of the products at Mylaptops.pk? It is our standard practice to have approved products and vendors on our website only. Before dispatching the product to you each one is checked as per its description to ensure that the best quality products are delivered to your doorstep. Do note, however, that there may be a slight difference between the color on-screen and the color of the actual product due to monitor quality and/or the environment lighting when the photo was taken. Do you have a minimum order requirement? We are here to support your product needs whether individual or bulk order quantity. For any assistance with respect to multiple quantities you can choose to get in touch with us through our number: 03332831231 How safe is shopping at Mylaptops.pk? Mylaptops.pk values the privacy of its customers, which is why we take all of the steps necessary to ensure that your details are kept confidential and will not be available to third-party organizations. Please read our privacy policy for more information about the privacy and security settings of the website. What do I do if my items have not arrived? Items are sent to customers within 2 to 3 business days after they have placed their order. If you have opted for registered mail, you can keep track of the progress of your order by using the tracking ID sent to you in your confirmation email to view the status of your purchase. Please contact our customer service team if you have any concerns about product delivery: 03332831231 Can I change my order? At our customer service helpdesk, you can change your order because we will be unable to change your order once the product has left our warehouse. If the product has yet to be shipped, you can make an alternate purchase and immediately inform to our call center: 03332831231 Can I have my order delivered outside Pakistan? Currently we only ship to locations within Pakistan. However, you can place your orders from anywhere in the world and we will get back to you with respect to the necessary logistics and price variations How are items packed? All items are carefully inspected and then packaged at our fulfillment facilities - to avoid any form of damage. We ensure the package is wrapped in bubble/plastic wrap and fragile (electronic etc.) items are secured in an additional layer of protective packaging. We at Alifonline.pk value our customers very much and we know how eager you became when you order us something. Only for our customers do we have the easiest shipping policy. The order placed before 6 pm would be dispatched the same day. Karachi customers would get their parcel the very next day after the purchase was made, whereas else other cities would get their parcel in 3 to 5 working days. If the order is placed Saturday night, Sunday or on any holiday will be dispatched on the next working day. Shipping charges are Rs.150 To 250 whereas else if the order is made of Rs.5000 or above, No shipping charges will apply. On sales day as you know there are many orders to look after the delivery might take 6 to 8 days. Express delivery for Karachi customers is coming soon. Please always keep the exact amount of the order beforehand, so that the rider and you both don’t face any issues.